ACA offers a 30-day policy window. This means you have 30 days from the date you receive your order to request a return, exchange or report a potential defect.
What Does the 30-Day Policy Cover?
Within the 30-day policy window, customers may request a return or exchange or report a potential product defect. Depending on the circumstances and evaluation of the product, an approved claim may result in a refund or replacement.
What Is Covered Under the 30-Day Warranty?
ACA offers a 30-day warranty against defects on its products. If you believe your product has a defect, please contact Customer Service within 30 days of receiving your order.
To help us evaluate the issue, you will need to provide photos of the defective product. Customers are limited to one replacement item during the 30-day warranty period.
Do Full-Size Cornhole Boards Have an Extended Warranty?
Yes. The collapsible legs and center support on full-size cornhole boards are covered by a 1-year warranty.
To file a claim, please email photos of the issue to info@playcornhole.org. Our team will review your claim and contact you as soon as possible.
What If My Order Is Outside the 30-Day Window?
If more than 30 days have passed since you received your order, the order is outside our standard return, refund, and exchange policy window.
If you believe your product may have a warranty issue, please contact us with photos and details about the problem so our team can review the situation and provide further assistance.
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